š¬ Growing organically well/fast (however you define it) on Instagram is certainly not straight-forward, especially as Meta has become more 'pay to play' to get better results (in other words, needing ads to get more reach/impressions).
However, there are certainly potential levers to grow fast organically on the channel, whilst focusing on building a good quality audience (that can lead to becoming users) - and those potential levers and opportunity areas I've included in the checkpoints below (with references from top brands).
š¬ The good news is, there are numerous SaaS startups and brands who have done an epic job on IG - and I've made sure to include them in some of the tactical areas below, where you can analyse further. :)
A key initiative that you should be doing when doing research is having a Google Sheet or Airtable setup, with key factors/items that you should be making note when going through IG profiles.Ā
For example, these are the factors I look out to note for inspiration/audit, to help with strategy across content, video/imagery, CTAs, etc:Ā
This isnāt even the full list of factors and items to look out forā¦ but you get my point. Take note of everything a competitor/top company you like in terms of socials and marketing, and identify patterns and whatās helping them with audience growth.Ā
I'm going to share my fave five below (however there are defs more I like). :)
I'm keeping the notes for each of these at a high-level, to share a snippet of why they're worth checking out. The rest of this checklist has the tactics that most of these brands adopt.
#1 - Clickup
#2 - Figma
#3 - Hubspot
#4 - Miro
#5 - Veed
This is a key strategy checklist point I wanted to raise that you donāt just work on once and have it all sorted out - it takes constant tweaking and optimisation to help produce better content that can perform (and keep the momentum growing in terms of organic growth).
To accelerate this process for non-designers, strongly recommend Canva Pro - itās been a lifesaver for me when it comes to creating brand kits and spinning out more variants for my own projects and brands/clients I work with - many YouTube tutorials out there also that can help you learn more about the process of creating templated workflows.
Whilst creating original content is an important aim, the reality is that a big part of socials (across any of the key platforms for booth organic and paid), is the ability to repurpose videos and images into various formats, hooks, styles, edits (music, transitions) to test - and the primary reason why is that itās a volume game.
The more you can produce and repurpose, the greater chances of success. Even just slight edits with an existing video could lead to epic results (and Iāve seen this first-hand play out a few times).Ā
Examples of repurposing:Ā
Videos
Tool recommended: OpusClip - amazing for turning videos into short-form (see next checklist point)
Images
Tool recommended: Canva (as mentioned above in prev. checklist point)
There are many (many) ways to repurpose - I'm always happy to chat about ideas if you ever have any over email (just email me). :)
As highlighted in the above with repurposing, the good news is that there are some awesome tools/software options available to take 1 video and turn into various snippets for the key social channels - even with the likes of optimising for different placements.Ā
There are a few options out on the market, but the trending one I came across and tested out is OpusClip.
Recommend resource: I also did put together a guide on top video editing tools I've tested and enjoyed using over the years.
One of the top performing video styles/formats Iāve seen work well with brands I follow (as well as clients/companies Iāve advised) are the first-person videos, where someone is talking to the camera - but like the style that top creators do on the likes of TikTok.
Why does this video style work?
And the key benefits - theyāre one of the easiest formats to create and scale.
There are some SaaS brands that do an epic job with these types of videos - one of those is Canva (some awesome examples like these ones - and there are many others on their feeds).Ā
In conjunction with the above in particular with first-person style, videos focused on quick tips on how to use the product (or topics related to the product) can work really well.Ā
A couple of SaaS companies that have done an awesome job with this strategy are - Shopify andĀ Veed.
Shopify
Veed
To really get the distribution and increased chances of volume with reach/impressions, you need to work with those who deeply understand the platform, create content frequently, and also have built up an audience - so thatās creators/influencers, and thought-leaders.Ā
Plus, not just eyeball numbers, but working with creators/influencers also comes with benefits within content such as:Ā
Things to note: If youāre just starting out, you donāt need to work with those with massive followings - in fact, itās better to start off small with micro-based influencers/creators, and then once you have a solid baseline of data, content, what works/doesnāt, etc - then you can work with those with larger followings. And another reason being costs - start small with micro-influencers with small audiences, and then invest more with creators with larger audiences when you as a brand are more confident.Ā
This is a strategic consideration I wanted to ensure was a separate checklist point for readers to think/strategise about, and my reasons why.Ā
Whilst a lot of brands tend to want to work with many creators/influencers, I personally believe you should work with a select handful, and ensure you create a successful relationship together focused on consistency of content output.Ā
Three main reasons for this:
Iāve seen many brands in B2B and SaaS use carousels for information sharing, whether more commercial/product-focused, but also informational content.Ā
And itās a strategy that can work really well for more organic eyeballs, shares, and once doing well, can get picked up by audiences in the likes of the discovery feed (if they donāt follow you already).Ā
The reasons why carousels are effective (especially when designed really well) are:
What does a info carousel example (in B2B SaaS) look like?
Quotes and stats can work great when designed well and the right intention behind them.Ā
In most cases from experience, they donāt always get a lot of engagement compared to other content on Instagram (as this sort of content performs better on the likes of LinkedIn), itās still worth it as part of the Instagram content mix, as you want to satisfy existing users, but in particular, new audiences that could lead to prospects - as well as the likes of new followers/audiences that are part of the sales process.Ā
You can do quotes and share stats related to your brand, with example ideas like:
Nice example of a good stat post on IG from Asana.
I talked earlier about working with the likes of thought-leaders/influencers with creating mini-tutorial videos, but you can do the same with your internal team, with showcasing key new feature updates and tutorials.Ā
You donāt need to overthink the content production process of this either - there are numerous screen recording tools that exist to help accelerate this and keep things cost-effective.Ā
What you do need to think about though is doing quality editing, which is where itās worth investing in good editors and/or the right apps/tooling.Ā
Then, itās about being strategic around the various types of edits, hooks and styles of editing to capture audienceās attention with the videos.Ā
When it comes to these types of videos, you can't Veed and Shopify (who I mentioned above already), as well as the likes of Canva, Notion, Figma and of course, Hubspot.
This is a great initiative for brands to increase engagement from their followers, and itās a smart way to get feedback and data on the likes of products, features, and other topics that your audience cares about - plus, theyāre super easy to create too.
This is certainly a more experimental initiative that you can test that Iāve typically seen many eCommerce brands and creator-focused profiles do (on IG but also the likes of Snapchat).Ā
Now, thereās two ways you could do this:
Option #2 is best in most scenarios as sometimes you can have login issues with IG.Ā
Why I like this initiative is that it helps change up the voice of whoās talking through the brand, and depending on who the creator or thought-leader is, they can bring new eyeballs to your profile/brand, which can help lead to follower growth.Ā
Most importantly, it can help bring more qualified audiences to learn more about your brand and product offering, especially as followers of whoever does the takeover has already built trust and has established credibility with their audience - so itās a great way to be discovered by affiliation.
Who doesnāt love a good meme, right? And Iāve seen numerous SaaS brands do an awesome job with this as part of their organic content mix.Ā
Remember, people are on Instagram to be entertained as one of the main drivers - sure, many want to be educated too, but they are on their to āenjoyā.
Thereās numerous reasons why theyāre effective, especially for channels like Instagram - here are some:Ā
And whilst Iāll share some examples soon from brands, thereās something to learn from project management tool, Clickup, and what theyāre doing with this strategy.Ā
Another brand doing well with entertainment content is Hubspot.
What about content without going too hard down the meme path?
This sort of content is so easy to create, and itās so effective and communicating an experience that a customer/user has had, which is amazing social proof.Ā
Love these examples from Loomās Instagram profile.Ā
Related to the above with the screenshots, make sure to share different types of reviews from 3rd-party review platforms.Ā
Key recommendation: make sure to bundle up and share often ICP-focused reviews. And then consider āboostingā them for remarketing purposes.
Gone are the days, in my opinion, around āhighly-polishedā customer story/case study videos (you know, the typical B2B video case studies).Ā
They may still have their place in some applications, but when it comes to socials (especially with Instagram), youāre competing with lots of other content, so you want to stand out, get to the point faster, and engage audiences through short-form edits.Ā
Plus, audiences on Instagram (even if B2B audiences) are used to short-form UGC content now (thanks to the growth for eCommerce brands), and itās been an effective content format for many brands, so you need to apply to style of video creative to your strategy.Ā
In terms of the video recommendation to do this sort of this testimonial UGC creative, check out Vocal Video. It's well-priced (for the value you get in my view), and very easy to use - most customers/users I've sent it too have found it easy to use too. Also they've got some great examples to check out.
To develop content that is hard to āreplicateā from other competing brands, which in turn can also set yourself a competitive advantage if executed well, are ābehind the scenesā video content - in other words, any content that helps ālift the hoodā behind your brand.Ā
It helps with building a rapport with your audience, as well as helps āhumaniseā the brand (builds emotional connection between audiences and brands).Ā
It also serves as a good way to mix up content, rather than all āproduct-focusedā content - which does lead to content fatigue. As soon as fatigue sets in for audiences, your other content then starts to lose ācut throughā.Ā
Note - product-focused content is fine, but you have to mix up the style (which is where this type of video content can come into play).
Plus, it all comes back down to why people log into IG in the first place - theyāre there to be entertained and consume content that they can enjoy.Ā
Okay, so what are some formats to try with ābehind the scenesā style content - here are some examples:
Here are some brands that do well:
Naturally, there are lots you can share on your feed/Reels/stories.Ā
Industry news/trends
For the likes of facts and industry news/trends, I personally believe this is a good social content initiative to do for SaaS/B2B brands, as itās good to mix up voices and sources of content for audiences.Ā
It used to be a key part of social content strategies, but seen many brands not do it as much.Ā
It can help reinforce key messages that your brand/product wants to communicate (and gives it more weight - of course though, this does depend on the source youāre sharing).
Other product, team and company updates (events, awards, etc)
These are still key to share from time to time, no matter what youāre content strategy focus is.Ā
Remember, followers can be situated between both existing customers/users, or brand new audiences who are coming across your product and brand for the first time.Ā
So, you have to provide an Instagram content experience that satisfies audiences at different stages of the funnel/CX journey.Ā